How to Place a Custom Order


From rainbow cake toppers to French Bulldog birthday cards - receiving custom orders is one of our favourite things about what we do here at Midnight Lettering Co. Read on as founders Amy and Kirsten answer the most commonly asked questions about bespoke orders. 

1. What do you customise?

The short answer. Just about anything.

The long answer. We love helping people create something special. Maybe it's a gift for yourself to brighten your home. Maybe it's a surprise for your bridesmaids. Or a big thank you to your mum / bestie / partner / sister-in-law / colleague or fave barista. 

Whoever it's for we would love to help you create something totally unique. Get in touch with us here.

2. How long does it take? 

Once you've contacted us we will begin the process. Generally, we aim to ship custom orders within 5 - 7 business days of being placed. This ensures we have time to design and create your order to our highest standards. However, we would strongly advise ordering well in advance of any special dates, events or occasions.

3. Can you send directly to the recipient?

We sure can. When reaching out to us make sure to include that your order is a gift. We can include messages on the inside of cards, gift wrap and even personalised gift tags. 

4. How much will it cost?

Prices vary greatly depending on different factors such as time, quantity and the product you're after. We've had custom orders from one cake topper to 30 stickers for a small business and 50 wedding thank you cards.

5. What are your customers saying?

I am so pleased with both my custom straws and cake toppers from Midnight Lettering Co! The quality is second to none and the attention to detail is wonderful. They arrived beautifully packaged and in excellent time. I used them for my Macmillan Coffee Morning and had several passers by ask where they were from! Thank you so much, will definitely be ordering again - Rebecca

So, if you are looking for something extra special for you or a loved one, please contact us for a totally bespoke design. We would love to work with you and turn your idea into a reality!


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